Terms of service
North Alpine Terms of Service
Last updated: August 14, 2026
Welcome to North Alpine. The terms “we,” “us,” and “our” refer to North Alpine.
North Alpine operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”).
North Alpine is powered by Shopify, which enables us to provide the Services to you.
These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information regarding your legal rights, warranty disclaimers, and limitations of liability.
By visiting, interacting with, or using our Services, including trynorth-alpine.com, you agree to be bound by these Terms of Service and our Privacy Policy.
Our Privacy Policy can be viewed at:
https://trynorth-alpine.com/policies/privacy-policy
If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or jurisdiction of residence, or that you are the age of majority and have given consent for any minor dependents under your supervision to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing or browsing our online store or purchasing products or services, you may be asked to provide certain information, including your email address, billing information, payment information, and shipping information.
You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide such information.
You are solely responsible for maintaining the confidentiality and security of your account credentials and for all activity associated with your account.
You may not transfer, sell, assign, or license your account to another person.
SECTION 2 - OUR PRODUCTS
We make reasonable efforts to provide accurate representations of our products and services in our online store.
However, product colors and appearance may differ from how they appear on your screen due to differences in devices, display settings, lighting, photography, and other factors.
We do not guarantee that the appearance, color, or other visual characteristics displayed on your device will exactly match the physical product.
All product descriptions, pricing, and availability are subject to change at any time without notice at our discretion.
We reserve the right to discontinue any product at any time and may limit the quantities of products available to any person, geographic region, or jurisdiction where permitted by law.
SECTION 3 - ORDERS
When you place an order through North Alpine, you are making an offer to purchase.
North Alpine reserves the right to accept or decline an order where permitted by applicable law.
Your order is not considered accepted until North Alpine confirms acceptance and payment has been successfully processed.
Please review your order carefully before submitting it.
Cancellation and modification requests may be submitted in accordance with our Return & Refund Policy. Because orders may be processed quickly, we cannot guarantee that a request can be completed after an order has been placed.
If we decline, modify, or cancel an order, we may attempt to notify you using the email address, billing address, shipping address, or phone number provided with your order.
Purchases are subject to our Return & Refund Policy, available at:
https://trynorth-alpine.com/policies/refund-policy
You represent and warrant that purchases made through the Services are for lawful purposes.
SECTION 4 - PRICES AND BILLING
Prices, discounts, promotions, and availability are subject to change without notice.
The price charged for a product will generally be the price displayed at the time your order is placed and will be reflected in your order confirmation.
Unless otherwise expressly stated, displayed prices may not include applicable taxes, shipping charges, customs duties, import fees, or other charges.
We may offer promotions from time to time that are governed by separate promotional terms.
If promotional terms conflict with these Terms of Service regarding that promotion, the applicable promotional terms will govern.
You agree to provide current, complete, and accurate purchase, payment, and account information.
You agree to promptly update your information, including your email address and payment information, when necessary.
You represent and warrant that:
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Payment information you provide is true, correct, and complete;
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You are authorized to use the payment method provided;
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Charges incurred will be honored by your payment provider; and
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You will pay all applicable charges associated with your purchase.
SECTION 5 - SHIPPING AND DELIVERY
Delivery times displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.
Shipping may be affected by circumstances outside our reasonable control, including carrier delays, customs processing, weather conditions, transportation disruptions, holidays, and other events.
Please review our Shipping Policy for further information:
https://trynorth-alpine.com/policies/shipping-policy
Nothing in this section limits any rights you may have under applicable consumer protection laws.
SECTION 6 - INTELLECTUAL PROPERTY
The Services, including trademarks, branding, text, graphics, images, product reviews, videos, audio, website design, layouts, and other materials, may be owned by North Alpine, its affiliates, licensors, Shopify, or other third parties and may be protected by applicable intellectual property laws.
These Terms permit you to use the Services for personal and lawful purposes only.
Except where expressly authorized, you may not reproduce, distribute, modify, create derivative works from, publicly display, publish, download, store, or transmit materials from the Services without appropriate authorization.
Nothing in these Terms grants you a license or ownership right to the intellectual property of North Alpine, Shopify, or any third party except as expressly provided.
The North Alpine name, branding, designs, product names, and slogans may be trademarks or other protected intellectual property of North Alpine or its licensors.
Shopify's trademarks remain the property of Shopify.
All other trademarks displayed through the Services belong to their respective owners.
SECTION 7 - OPTIONAL TOOLS
We may provide access to tools, applications, or services offered by third parties.
We do not necessarily monitor or control these third-party tools.
Access to optional third-party tools may be provided on an “as is” and “as available” basis, subject to applicable law.
Your use of third-party tools is at your own discretion and may also be subject to terms and privacy policies established by the applicable third-party provider.
We may introduce new tools, resources, or features in the future. Such features will also form part of the Services and may be subject to these Terms.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain links to third-party websites, applications, or services.
We are not responsible for examining or evaluating all third-party content, products, services, policies, or practices.
If you leave our Services to access a third-party website, your use of that website is subject to the third party's own terms and policies.
We encourage you to review applicable third-party policies before completing transactions or providing personal information.
Questions or complaints regarding third-party products or services should generally be directed to the relevant third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
North Alpine is powered by Shopify, which enables us to provide the Services to you.
However, sales and purchases made through our store are made directly with North Alpine.
By using the Services, you acknowledge that Shopify is not the seller of products purchased from North Alpine and is not responsible for the performance of products sold by North Alpine, except to the extent otherwise required by applicable law.
SECTION 10 - PRIVACY POLICY
Personal information collected through the Services is handled in accordance with our Privacy Policy, available at:
https://trynorth-alpine.com/policies/privacy-policy
Certain information may also be processed by Shopify in accordance with Shopify's applicable privacy policies.
Shopify's Consumer Privacy Policy is available at:
https://www.shopify.com/legal/privacy/app-users
Because the Services are hosted by Shopify, Shopify may collect and process certain personal information related to your access to and use of the Services.
Please review our Privacy Policy for additional information about how North Alpine, Shopify, and other service providers may process personal information.
SECTION 11 - FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content to us (collectively, “Feedback”), you grant us, to the extent permitted by applicable law, a worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for purposes related to operating, improving, and promoting the Services.
You represent that:
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You own or have the necessary rights to submit the Feedback;
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You have disclosed any compensation or incentive received in connection with your Feedback where required;
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Your Feedback does not violate applicable laws or third-party rights.
We are not obligated to maintain Feedback in confidence, compensate you for Feedback, or respond to Feedback unless otherwise required by law or expressly agreed by us.
We may remove Feedback that we reasonably determine to be unlawful, infringing, abusive, fraudulent, obscene, defamatory, or otherwise in violation of these Terms.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, inventory, or availability.
Where permitted by applicable law, we reserve the right to correct errors or inaccuracies and update information.
If an error materially affects an order you have already placed, we will address the situation in accordance with applicable law.
SECTION 13 - PROHIBITED USES
You may use the Services only for lawful purposes.
You may not use the Services to:
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Violate applicable international, federal, state, provincial, or local laws;
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Infringe intellectual property rights belonging to us or others;
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Harass, abuse, threaten, defame, intimidate, or harm another person;
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Provide intentionally false or misleading information;
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Transmit viruses, malware, malicious code, or other harmful technology;
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Send spam, phishing communications, or unauthorized solicitations;
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Impersonate another person or entity;
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Collect personal information about others unlawfully;
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Scrape, crawl, or interfere with the Services in violation of applicable law or these Terms;
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Circumvent security features;
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Use the Services for fraudulent or malicious purposes.
We reserve the right to suspend or terminate access to the Services when we reasonably determine that these Terms have been violated, subject to applicable law.
SECTION 14 - TERMINATION
You may stop using the Services at any time.
We may suspend or terminate access to all or part of the Services if you violate these Terms, engage in fraudulent or unlawful activity, or where otherwise permitted by applicable law.
Termination will not affect rights and obligations that arose before termination.
Provisions that by their nature should survive termination will continue to apply, including provisions concerning intellectual property, liability, indemnification, privacy, and governing law.
SECTION 15 - DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, the Services and products made available through the Services are provided on an “as is” and “as available” basis except where an express warranty or applicable consumer law provides otherwise.
We do not guarantee that access to the Services will always be uninterrupted, timely, secure, or error-free.
Certain jurisdictions do not allow the exclusion of particular implied warranties or consumer protections. Accordingly, some limitations contained in these Terms may not apply to you.
Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.
SECTION 16 - LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NORTH ALPINE AND ITS AFFILIATES, PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.
THIS MAY INCLUDE, WHERE PERMITTED BY LAW, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF SAVINGS, OR SIMILAR DAMAGES.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS LIABILITY WHERE SUCH LIABILITY CANNOT LEGALLY BE EXCLUDED OR LIMITED.
SECTION 17 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless North Alpine and its affiliates, partners, officers, directors, employees, contractors, agents, licensors, and service providers from third-party claims arising from:
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Your material breach of these Terms;
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Your violation of applicable law;
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Your infringement of a third party's rights; or
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Your unlawful misuse of the Services.
Nothing in this section limits rights or protections that cannot legally be waived under applicable consumer law.
SECTION 18 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law.
Any unenforceable portion will be considered severed from these Terms without affecting the validity and enforceability of the remaining provisions.
SECTION 19 - WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.
These Terms and the policies incorporated by reference constitute the agreement governing your use of the Services, subject to any additional rights provided by applicable law.
SECTION 20 - ASSIGNMENT
You may not transfer or assign your rights or obligations under these Terms without our prior written consent where such restriction is permitted by law.
We may transfer or assign our rights and obligations in connection with a business transfer, reorganization, merger, acquisition, or similar transaction, subject to applicable law.
SECTION 21 - GOVERNING LAW
These Terms of Service will be governed and interpreted in accordance with the laws applicable to North Alpine and the transaction, without limiting any mandatory rights or protections available to consumers under the laws of their country, state, province, or jurisdiction of residence.
SECTION 22 - HEADINGS
The headings used in these Terms are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.
SECTION 23 - CHANGES TO TERMS OF SERVICE
You may review the most current version of these Terms of Service at any time on this page.
We may update, modify, or replace portions of these Terms from time to time to reflect changes to our Services, business practices, or legal requirements.
Updated Terms will be posted on trynorth-alpine.com.
Where required by applicable law, we will provide appropriate notice of material changes.
Your continued use of the Services after updated Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.
SECTION 24 - CONTACT INFORMATION
Questions regarding these Terms of Service should be sent to:
North Alpine
Website: https://trynorth-alpine.com
Email: contact@trynorth-alpine.com